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FAQ – Frequently Asked Questions
We are happy to answer your general questions about our event. Additional detailled information about further topics, for example about a participation or the participation for exhibiting companies, are available on the corresponding sub-pages. If you cannot find the answer to your question in these lists, we will be happy to receive your inquiry personally by e-mail. You will find the contact details on the right.
- »Exhibiting Company« – Exhibitor Registration (in January of the event year)
- »Speaker« - Call for Papers (until February 15th of the event year)
- »Participant« - Participant Registration (from May of the event year)
- »Sponsored Student« - Application (from middle of May of the event year)
- »Advertisement Possibilities for Companies«
Discounts are available for university members. Members of the university receive a 50 percent discount on the participation fee. Please select "University" in the registration form as a "Type of participation" and upload a certificate of your university membership valid at the time of the event. You can also order tickets for just one day. Participants can purchase day tickets for tuesday as well as for wednesday. The banquet can be booked as an option for both days. Tickets for the exhibition only are not possible. Participants acquire access to the entire event, which includes the lecture program, the technical exhibition and all other offers of the Aachen Colloquium on all days of the event. There is also no group discount.
With the registration of an exhibition booth, you will receive a contingent of free participations for booth supervisors depending on the booth size. Registered booth supervisors can participate in all offers of the Aachen Colloquium including the presentation program, but the exhibiting companies need to take care of a constant staff presence at the exhibition booth at all times.
The participants of the Aachen Colloquium will receive a list of participants in the eventapp. The participants can decide for themselves whether they want to appear there or not.
No, every participant is responsible for booking his own accommodation. You can use »our website.«
The registration for the banquet is done within your participant registration. The banquet takes place in different locations around the Aachen market square. All information concerning the banquet is available »here.«
Eurogress Aachen
Monheimsallee 48
52062 Aachen, Germany
Use of the many multi-storey APAG car parks is included in the conference tickets.
Wifi is available free of charge at Eurogress Aachen. You can find the login data displayed in the foyer, for example at the conference office. Please notice that during peak times, for example in the lunch breaks, the connection might be slower due to increased use.
Of course, you will be hosted throughout the colloquium. The catering is included in the conference fee.
On Monday evening, we will offer soups and fingerfood as well as drinks during the welcome reception. On Tuesday and Wednesday, snacks and drinks will be available the whole day. For lunch we serve chosen dishes – of course also for vegetarians – and wine. On Tuesday evening, you can look forward to an exclusive dinner.
Yes, at Eurogress Aachen a guarded cloakroom is available. You can find the cloakroom on the ground floor. Coming from the main entrance, go straight to the foyer in front of hall "Brüssel". In this foyer, turn left and afterwards turn right. The cloakroom is on the right side.
Usually, our event is attended in business look, meaning that most of the participants take part in a suit or a corresponding equivalent.
The proceedings and presentation slides are in English. All lectures will be held in English.
FAQ – Participants
Registration
Discounts are available for university members. Members of the university receive a 50 percent discount on the participation fee. Please select "University" in the registration form as a "Type of participation" and upload a certificate of your university membership valid at the time of the event. You can also order tickets for just one day. Participants can purchase day tickets for tuesday as well as for wednesday. The banquet can be booked as an option for both days. Tickets for the exhibition only are not possible. Participants acquire access to the entire event, which includes the lecture program, the technical exhibition and all other offers of the Aachen Colloquium on all days of the event. There is also no group discount.
We have developed a registration process with different steps:
- Automatic confirmation after submitting the online registration form –> not binding
- Confirmation of registration with attached invoice
Only if step 2 is completed, you can be sure that your registration is received and properly processed.If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:
- You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
- You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forMrs. Informal registrations as well as in-house purchase orders cannot be considered.
You can cancel your registration until September 1st of the current event year. We charge a cancellation fee of 70,- € plus VAT. After that date a cancellation is not possible anymore – even if you have registered after September 1st.
However, you can name a representative, who is not registered yet. After September 1st every change of a participant is charged with a rebooking fee of 50,- € plus VAT.
Cancellations have to be submitted by email. Please send your request to our Contact person (contact details see right sidebar) including the customer or invoice number. Please use »this online form« if you wish to rebook to another participant.
We would be happy to send you the invoice by post. The best way is to simply reply to the e-mail with the attached invoice. We are also pleased to help you with an invitation letter. Please send an e-mail with the following information to Mrs. Portz (contact details see right sidebar):
- Invoice Number Aachen Colloquium
- Form of address
- First name
- Last name
- Passport number
- Date of Birth
- Date of arrival in Germany
- Date of departure from Germany
Please understand that all inquiries will be critically examined and you may need to answer further questions. On request we will also be happy to issue you with a confirmation of participation. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
Due to the increasing number of registrations, we have to limit the number of participants. However, you can be put on our waiting list. As soon as a seat is available at short notice, you will be informed by e-mail – possibly even with limited services at full price. A place is however not guaranteed.
You will receive all conference documents and your name tag on site. Please have a business card ready to present at the name tag counter.
Invoice & Payment
We accept prepayment by bank transfer with invoice number (The invoice has to be paid until the due date of payment) or credit card (Visa or MasterCard only).
The bank data can be found in the upper right corner of your invoice.
All bank fees – yours and ours – have to be paid by you. Please adjust your bank transfer to “OUR”.
The participation fee is VAT-liable for all participants due to §3a Abs. 3 Nr. 5 UStG. There is no change of the tax liability.
You will receive the invoice on one way:
- by e-mail as an attachment to your confirmation of registration – please also check your spam folder – and
- If required, we will gladly send you the invoice by post to the billing address provided.
If you have not received a confirmation of registration, your registration has not been processed yet because of one of these reasons:
- You registered less than two days ago and your registration has not been completely processed. Please have a little patience.
- You have not registered accordingly and we did not receive your registration. Please note that we can only accept registrations submitted with our official forms. Informal registrations as well as in-house purchase orders cannot be considered.
Invoices of credit card payments will be sent as soon as the credit card is charged. This might take some days.
Please also note, that the run duration of post into foreign countries might be longer.
On request, we will sent you a copy of your invoice.
Please contact our Contact Person (Details see right sidebar) if there is something wrong/missing in your invoice. According to the Value Added Tax Implementing Ordinance (UstDV) and due to the documentary character of the invoice, an invoice may only be changed if this change is accompanied by a correction of incorrect information or an addition of missing information. For example, it would be permissible to correct an incorrectly entered billing address.
No, a credit is not possible.
If cancellation is submitted before September 1st of the year of the event, you get back the fees you have already paid minus a cancellation fee of 70, – € plus VAT. After this date, cancellation is no longer possible.
However, you can name a representative, who is not registered yet. After September 1st every change of a participant is charged with a rebooking fee of 50,- € plus VAT. Please use »this online form« if you wish to rebook to another participant.
Please wait for the credit note. Only when this has been created, your cancellation is valid. The money will be refunded once all outstanding debts of your company have been settled and the colloquium is over.
General information
Eurogress Aachen
Monheimsallee 48
52062 Aachen
Germany
You must make the hotel booking yourself. Please use »our Website.«
Attendance at the event is usually in a business outfit, so most participants wear a suit or equivalent.
The participants of the Aachen Colloquium will receive a list of participants in the eventapp. The participants can decide for themselves whether they want to appear there or not.
Monday, 04:00pm - 07:00pm
Tuesday, 07:30am - 06:00pm
Wednesday, 07:30am - 05:00pm
Banquet
The traditional banquet takes place in the impressive historical buildings around the market square in Aachen, which are within walking distance from the Eurogress. Afterwards, we would like to invite you to a drink in front of the restaurant "Golden Swan", which you can find just opposite of the city hall.
You can bring a guest, assuming seats are still available. We charge 100,- € plus VAT per guest. Please note that this offer is not valid for participants of the conference.
You can register a guest when registering yourself for the conference or by e-mail afterwards. Please do not forget to submit the name of your guest to This email address is being protected from spambots. You need JavaScript enabled to view it. .
You can register an accompanying person for the banquet as long as seats are still available. Please send an e-mail with your invoice number and the full name of your companion to This email address is being protected from spambots. You need JavaScript enabled to view it. .
We will try to take your wishes into account as best we can. Due to the limited hall capacities, we are unfortunately not always able to meet these requirements. You can exchange your banquet hall with other participants on site. The exchange takes place in the foyer of Eurogress.
On the banquet, the free choice of seats applies. Seat reservations are therefore not possible. However, you can specify a desired banquet hall. We will try to take your wishes into account as best we can. In addition, you can exchange your banquet hall with other participants on site. The exchange takes place in the foyer of Eurogress.
On the banquet, the free choice of seats applies. Seat reservations are therefore not possible. However, you can specify a desired banquet hall. We will try to take your wishes into account as best we can. In addition, you can exchange your banquet hall with other participants on site. The exchange takes place in the foyer of Eurogress.
We offer varios locations – from large and pompous to small and quaint. Check out all the rooms in our Overview.